Thought leaders from the training industry share the following articles, case studies and white papers to enhance understanding of best practices, learning solutions, and emerging trends in training. Feel free to share using our social media buttons.
4 Tips for Effective On-Demand Training
Today, e-learning strategies are more popular than ever. This is particularly true for B2B and B2C organizations that are looking for more convenient, cost-effective ways to keep their staff updated and informed.…7 Sales Force Development Trends

What changes are you already seeing in the sales landscape in 2013? Forum’s research shows there are 7 major marketplace trends facing sales organizations today. Download the 7 Sales Force Development Trends Handbook to: • Discover the trends and how they could impact your company • Get tips on how you can prepare your sales team to face these…Changing How We Learn: 3 Tips Every IT Trainer Needs to Know
Discussions are raging on and the voices are getting louder about the disappointing state of education. You’d be hard pressed to go a week without hearing a comment from the White House, a TED talk, or a news broadcast talking about improving education for today’s changing world. More and more tools are facilitating new ways…If You Want It Done Right, Do It Yourself
Why not? You’ve had the experience. You’ve made the mistakes and learned from them. Why not prevent others from making the same mistakes? Why run the risk that an inexperienced team member will cost you time, money or even a client? Isn’t it your job as a leader to see that the best practices are…7 Leadership Development Trends

Talent shortages. A shift to collective leadership. These are just a few of the trends Forum’s research shows will be facing organizations in 2013. Download the 7 Leadership Development Trends Handbook to: • Discover the top leadership development trends • Get insights into how to face them head on and prepare your leads at the top, mid and…Women Use Coaching for Upward Mobility
According to a 2012 report produced by McKinsey & Company ("Unlocking the Full Potential of Women at Work," Barsh and Yee), the business case for developing women leaders continues to be considered a strong factor for organizational success. Gender diversity creates a talent advantage for companies willing to make the investment, and leads to stronger…Building Great Sales Teams

Training involves the true use of corporate resources – encompassing time, people and cost – to prepare employees to perform and contribute to the organization. While learning is a process, in the world of sales training that process must be accelerated. There’s a very simple reason for that: When salespeople are training, they aren’t selling.…Leading Into the Unknown
Leading organizations through change has become the norm and the concept of steady state for any organization is no longer a meaningful aspiration. That in itself has posed a leadership challenge, which has impacted approaches to planning and forecasting, development of strategic options and the ever increasing need to engage and motivate employees. It would be fair to say that leaders…Avoiding the Seven Sins of Customer Experience
We have all experienced it. Already flustered from dissatisfaction with a purchased service or product, we turn to a company’s associates for help, only to be met by indifference, rudeness or a memorized response that does not address our real needs. Not only does the poor response anger us in the moment, it threatens our…Improving Sales Performance: New Rules for Leaders
Improving sales performance has never been more important for major global corporations. After years of recession-induced cost cutting, leaders are putting increasing emphasis on implementing go-to-market strategies to boost both top- and bottom-line results, and expecting their sales organizations to execute them.…



