Posted on:Dec 202011
Posted on:Dec 162011
Communicating about an organizational change can inform and inspire employees and set the stage for success. However, it can do just the opposite, when done without preparation and consideration A design engineer from a midsized, private R&D firm tells it well. “Everyone was herded into an hour-long talk from the company founder and CEO, a man with a strong, flamboyant personality. We all saw and heard his intoxication with a new Balanced Score Card approach. It had a glitzy acronym that I can’t even remember now. He told us, with flurry and frenzy, that our performance reviews would conform to the new BSC approach. Instantly, everyone went from understanding how their work was being evaluated to wondering if they’d ever cash another bonus check. The anxiety was palpable. He ended his presentation with ‘My door is always open.’ Every person there knew that there was no way that his door was open to our concerns.”
Posted on:Dec 122011
It’s beginning to look a lot like Christmas – or whatever winter holiday you celebrate – most places around the world. The most obvious signs? Bright lights, cold weather and analysts rolling out their forecasts on what 2012 will bring for the training industry, the annual flood of valuable information to help you make educated decisions as we move forward. It’s an exciting time and the food for thought will be flowing freely.
Posted on:Dec 122011
With the introduction of new authoring and delivery technologies, integrated fully with social networking platforms, the learners experience is changing. Now when we want to learn something new, the first thing we do is “Google it.” Using a search engine is so engrained as our first source of information and knowledge that is has achieved the ultimate status of being recognized as a verb instead of a destination.
Posted on:Dec 082011
Jackie, my nurse, sheepishly said, “I think I gave him Penicillin by mistake.” “You think or you know you gave him Penicillin?” I questioned. Reading her face, I knew the answer before she spoke. “I gave him Penicillin and I’m so sorry Dr. Cassatly.” I told her to call 911 and say we had a patient about to go into anaphylactic shock; the most severe life-threatening type of allergic reaction.
Posted on:Dec 012011
Turf Wars! We’ve heard that comment frequently in the past few months. The tighter the financial markets, the more uncertainty in the air, the leaner to scale, the more fear people hold onto, the more they feel a need to protect something. And, inside organizations we see that need for a sense of control play out as a ‘turf war.’