Training Industry

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  • Technologies
  • Jumping into New Technology and Possibilities

    There are a lot of reasons to love, and hate, learning technology. I walk the line between those extremes everyday...

  • Leadership
  • Developing and Measuring Training the Agile Way: Creating a Product Backlog

    The first task that must be accomplished in the Agile methodology is to come up with a list of product...

  • Workforce Development
  • A Conversation with Dan Hull, Author of “Career Pathways for STEM Technicians”

    Call me a geek, but the book I recently started that’s on the top of my summer reading list is...

  • Leadership
  • Setting the Context

    When the doors open in the London subway, a disembodied voice warns you to “Mind the gap!” It’s a practical...

  • Leadership
  • Developing and Measuring Training the Agile Way: The Training (Part 2)

    Dwight D. Eisenhower is credited as stating that "Plans are nothing; planning is everything" in response to how the plans...

  • Content Development
  • Introduction and Summary Scripts for Virtual Instruction: Loan Representative Training in the Financial Services Industry

    Endings and beginnings are more important than middles. This is particularly true in virtual instruction where you are not physically...

  • Workforce Development
  • On Credit, Noncredit, Competency-Based Learning, and the Need for a New Postsecondary System

    Every now and then, I have a conversation with a professional in the field of workforce development as it relates...

  • Certification
  • Riding the Double Ferris Wheel

    Recently some clients, from very different industries, have requested proposals focusing on just the certification component of their request as...

  • Leadership
  • Developing and Measuring Training the Agile Way: The Training (Part 1)

    Having made the case for the change to Agile, communicating when the change would take place and how it might...

  • Leadership
  • Is Your Customer Satisfaction Standard Outdated?

    Most organizations that measure their customer satisfaction still do so by a 0-100 point scale. However, recent changes in known...

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Raleigh, NC 27615-6520

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