Training Industry


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  • Workforce Development
  • On Credit, Noncredit, Competency-Based Learning, and the Need for a New Postsecondary System

    Every now and then, I have a conversation with a professional in the field of workforce development as it relates...

  • Certification
  • Riding the Double Ferris Wheel

    Recently some clients, from very different industries, have requested proposals focusing on just the certification component of their request as...

  • Leadership
  • Developing and Measuring Training the Agile Way: The Training (Part 1)

    Having made the case for the change to Agile, communicating when the change would take place and how it might...

  • Leadership
  • Is Your Customer Satisfaction Standard Outdated?

    Most organizations that measure their customer satisfaction still do so by a 0-100 point scale. However, recent changes in known...

  • Leadership
  • What You Gain with a Future-Focused Brain

    Do you want to keep growing, keeping your life meaningful, interesting and fun? Is part of your job as a...

  • E-Learning
  • Doing the ACA (part 3)

    As a recap, the two previous blogs discussed the three choices of partners available to physicians to dance the ACA...

  • Content Development
  • Introduction and Summary Scripts for Virtual Instruction: New Product Introduction Training in the High-Technology Industry

    Endings and beginnings are more important than middles. This is particularly true in virtual instruction where you are not physically...

  • Technologies
  • Learning Technology Market Segments

    The learning technology market has been, and continues to be, one of the most fascinating segments of the training industry...

  • Workforce Development
  • A Brief Guide to Understanding the Management of Tuition Assistance Programs

    As I was delving into the topic of Tuition Assistance Programs (TAPs), I remembered that during my years working as...

  • Leadership
  • The Seven Levers of Change: A Success Story

    My March blog post introduced the Seven Levers of Change. Used together, these levers engage employees and help them recognize...

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Training Industry, Inc.
Northchase II
6601 Six Forks Road, Suite 120
Raleigh, NC 27615-6520

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