October 2008

The most sucessful business executives will tell you that getting an organization to perform at the ultimate level, you must clearly define the business processes, and then position resources to consistently execute on those processes. Training organizations are no exception. I believe that many training organizations do not perform at a level they should because they don't understand process management.

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Well if you did, you may have noticed some interesting findings. I found some data to be interesting, and some just not very helpful in how I would manage a training organization. But that's the challenge with designing research. Sometimes the data is good for discussions around the coffee pot, but not relative enough to change how and what we do.

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Everybody fundamentally believes that employee training is good for business. Who would argue that point. One might say it improves employee satisfaction; another says it increases productivity; yet another argues it reduces turnover, on and on and on. Well how about this one? It prevents lawsuits!

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There is a lot of merger and acquisition activity in the training industry right now. Personnel Decisions International (PDI) and Ninth House announced today that the two companies are combining to create PDI Ninth House. (Click here to see the press release). You should also expect that Korn/Ferry International will announce today (or very soon) they will acquire Lore International Institute.

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If you are interested in what's happening in the world of distance learning, mark your calendar for the week of Nov 10-14, 2008. This is National Distance Learning Week (NDLW) and it is sponsored by the United States Distance Learning Association.

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Congratulations to all of the companies named to T&D Magazine’s 2008 list of Best Learning Organizations. It’s great to see that of the 40 companies recognized, many are well known and respected corporate brands. As measured by the number of employees, the companies range in size by a large spread; the smallest being 300 (Forum Credit Union), the largest 427,700 (UPS).

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TrainingIndustry.com and The Training Junto are about providing buyers and suppliers of training services a community for learning about what's happening in the business world of training, as well as a place where you can contribute to making it a better marketplace.

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