Learning Finance: The Next Generation

By Doug Harward

My last two blog posts have focused on the Millennial generation, and as a result, I have received a number of emails from readers. Some readers have accused me of making a big deal out of nothing, and others have claimed that I give the appearance of not liking the Millennials very much. Over the past few weeks, I’ve considered the comments I’ve received, and thought it best to come clean on how I really feel about the Millennials, particularly as it relates to helping them learn finance.

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Posted in: Finance

Many Happy Returns: Training & Taxes at Jackson Hewitt

By Tim Sosbe

If you really want to appreciate someone’s professional contributions, sit down for a few minutes with the U.S. tax code, and ask yourself if you’re getting all the deductions you have coming. If your head spins at that very thought, you no doubt appreciate the depth of knowledge – and training – that goes into becoming a professional tax preparer. Tax season may traditionally be seasonal, but at Jackson Hewitt Tax Service, training is an ongoing mission. It’s a collaborative venture that helps arm an annual army of professionals ready, willing and, most of all, able to mind someone else’s business.

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Posted in: Industry News

Leadership: The Practice of Focusing on the Right Questions vs. Having the Answers!

By Michael O'Connor

I continue to be amazed at the common and ineffective practice by ‘leaders’ at all levels and in all types of organizations. Regardless of sector, size, geographic or other demographics and psychographics, these leaders still believe that successfully managing and leading their organization is all about ...

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Posted in: Leadership

Managed Learning Portals

By Doug Harward

Imagine this: Your sales rep is about to make a call to your largest customer. Just before the meeting, your rep receives an automatically generated text message informing her of a huge announcement just made in the market. Her ability to speak intelligently about this demonstrates your organization’s knowledge. You win new business. What made that possible was a learning portal utilizing widgets to pull, configure and redistribute relevant market intelligence just when it happens, and then automatically send it to your workforce as fast as possible.

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Is Training a Waste of Time?

By Tim Sosbe

In a recent New York Times article, a series of business and government skills-training experts have questioned the value of training as a solution for the unemployed. It’s fair to say that training isn’t enough to exorcise the demon of joblessness altogether, but it’s at least a step in the right direction. What do you think: Is training a waste of time, or is it a gift that’s often unappreciated?

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Posted in: Industry News

When will the Tide Turn??

By Jerry Durant

When will the monies that are flowing out of the West return to the West, or will they? To a very limited extent the East has been slow to invest outside of their immediate areas. In turn they are opting to self invest in infrastructure and general growth development. While this is great for the region, it is of little value to the Western consumer of their services - and certainly that of global economic recovery. One might consider this a form of social responsibility. Don't all of us have to return a little to those that have made it possible for us to flourish.

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Posted in: Outsourcing