Training Industry Blog

Trust is an important issue in the worlds of training and business, especially in light of a recent survey that puts sales professionals on a short list of uncertain character. Fortunately, training plays a role here, by helping to create knowledgeable sales professionals who can overcome negative public perceptions. When it comes to training the rainmakers for your organization, who do you trust?

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How far will one go to survive in business? There are simply not many places you can go domestically where you can mention the word “outsourcing” without a tirade of how it is hurting America. For most, the reaction is about the loss of jobs and that outsourcing is the catalyst for company closures. I feel that a bit of this reaction is because people feel victimized, and some even like being the victim (I expect a few comments on that remark!). Yet for many companies that utilize outsource services in a responsible fashion, it offers a chance for continued corporate and employment viability for the workforce that remains.

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How is your job? Are you skilled in the right industry? Or more important for the IT trainers, are you busy? I ask this since just this past week there have been several local newspapers that have run encouraging articles about the IT job market.

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At the beginning of each calendar year, my staff and I take out our crystal balls to make predictions for how we see the training market evolving in the next twelve months. What I thought would be helpful is to take those predictions out, knock the dust off, and see how we’re doing after the mid-year point. Here are some observations about some of those predictions, as well as some other opinions about the current state of the training industry.

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TV crime fighters have it easy: Within minutes of a crime a clear-eyed and single-minded witness throws out a vague description of criminal, and before you can say “due process,” the police are passing out sketches of a suspect … sketches so good the criminal is usually in jail before the third commercial break. Real life detectives may have a bit more challenges to their law-enforcement efforts, but technology is moving them in the right direction. Identi-Kit Solutions, a leading provider of facial composite software, has a product that makes police sketches easier to produce, and the Citrix GoToTraining online training product helps police worldwide nab the bad guys. Book ‘em Dan-O.

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With the departure of Tony Hayward from BP, I find myself questioning whether the CEO career path will continue to “run through finance first.” Many of you will recall that Tony Hayward was a Group Treasurer before he was elevated to the CEO position, a career path similar to many of his peers in the UK FTSE-100 and Standard & Poor’s Global 100.

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I took a little time off this summer and the mind is refreshed. Once I got back and through the pile of emails, the blog-able item that was on my mind was how, why and will we continue to train our hardware engineers differently than our software engineers.

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General Electric, of course, is one of the world’s most-respected businesses, although it might be more accurate to say it’s several of the world’s most-respected businesses. With divisions covering everything from healthcare to aviation, from lighting to water, from your refrigerator to a massive locomotive, GE is a leading manufacturer of all manners of services and solutions.

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