Training Industry Blog

Now that we’re living in the cloud and into the second decade of the 21st Century, the future seems to be here. But in truth, the “future” is like “tomorrow” … it’s an unattainable goal that’s always just out of reach. That doesn’t stop people from making educated – and often accurate – predictions about the time in front of us. Jump with me onto that bandwagon and let’s see where we’re going next.

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I think it is safe to say that most patients feel physicians are not good communicators. In fact, many patients even feel that their own physician’s communication skills just plain stink! So, beginning in fiscal year 2013, how will Physicians capture the incentive bonus mandated by the Affordable Healthcare Act, when 30% of it is based on physicians and nurses communication skills? Let’s take a closer look at the incentive bonus and then, I will present a blue print for your hospital to maximize the incentive.

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It is important to your leadership effectiveness that people hear you and understand you. Yet isn’t it amazing that no matter how carefully you select your words, so many people don’t remember what you said or meant. As soon as you are gone, the words you spoke seem to magically change and people will swear you said something different.

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Used to be that if you worked in information technology or provided training for the IT field you; 1) listed Star Wars, Star Trek and any Monty Python movie as the best movies ever!; 2) Thought that calculus was somewhat easier then talking with the opposite sex; and 3) communicated only in cryptic Unix shell commands to friends and family. For most of us, it’s good that things are different now.

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To really consider the potential impact of workforce mobility open your mind to possibilities you might not have considered. Right now drone planes are flown by pilots who are hundreds of miles away. Google is experimenting with cars that drive themselves. Imagine a few years from now when truck drivers will struggle their rigs into first gear from a place hundreds of miles away. Ever hear of mechatronics? It’s engineering disciplines working together to create technology that makes it possible for even tractors to get themselves around without someone aboard. So in the future we should be able to plow, fly, or move semis around the world while the farmer, pilot, or truck driver sits safely at home. Extend your imagination to every field. Car repair. Personal massages. Police officers giving out tickets via holograms from the safety of the police station. A few years from now will anyone need to leave home?

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A colleague said to me, “The worth of an organization depends on the quality of its people.” I agreed, as a starting point. Then culture takes over. Put good people in a toxic environment and their qualities seem to fade.

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It doesn’t matter if you are fresh out of university or a 25 year veteran of the industry, we all seek a career roadmap for staying engaged, interested, respected and employed. Business leaders traditionally choose to add three letters to their resume (MBA) and $40k+ dollars later; these people have new ways to approach business problems. For us in the IT Training business, we must not only learn these MBA-type skills, but also understand the need to go even higher and reach the top of our field: Becoming a Learning Architect.

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I decided recently to treat myself to a much valued ‘professional development’ day for my own ongoing renewal and growth. My choice was to listen to six recognized leaders from different walks of life—ranging from business to sales, finance, government, military and sports. My primary objective was to identify those common patterns that shaped their success, if any. It was a most gratifying day, as ...

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GP announced they have entered into an agreement to acquire the assets of the consulting business of RWD Technologies. It's now about how how the two companies will integrate their culture, capabilities, and brand.

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