Posted on:Sep 062011
Where Does Learning End and Performance Support Begin?
By Mark BowerSeveral years ago, we transitioned from being “training professionals” to “learning professionals.” I think this transition was a more effective representation of the role learning professionals were beginning to play as self-paced e-Learning and blended learning solutions became more widely used. Our role of actively training workers changed to the role of creating the tools and environment that gave workers the opportunity to learn. In this change, the worker took the active role in gaining knowledge and was no longer a passive recipient. As an industry, we stopped using the term “training professional” and began using the term “learning professional.” At this time, e-Learning or technology-based learning was still a small percentage of most businesses learning content portfolios.


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