Training Talk

The NNSA is a fairly new governmental agency building on more than 60 years of science and fueled by heightened levels of need in the post-9/11 society. With such precise levels of information and such intense needs for success, it’s important that all knowledge be managed, and passed on, carefully. A new mentoring program is meeting those needs, and catching attention of other governmental bodies.

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The training industry is used to change as an everyday event, but this is change that will have an impact. After 41 years of publication, Training magazine, the learning industry’s second-longest-running publication, is going to be closed. Before the industry looks to fill the voids this announcement will leave, it’s a good time to reflect on four decades of support, recognition and cheerleading. It’s time to say thanks.

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A new study from DDI describes a “labor lethargy” taking place, with a majority of workers just punching the clock while they wait for an opportunity to seek greener pastures. In challenging times like these, training can be a business solution as well as a business tool, helping to create a culture of growth that will arm the organization for success now and in the future.

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At this week’s Adobe Learning Summit, the general consensus was that e-learning is continuing to grow as a solution for global (and local) training, and that we’re in the midst of revolutionary changes. But if that all sounds overwhelming, conference speakers also advised people to start small. Just as a journey of a thousand miles begins with a single step, a revolution in workforce training begins with a will and a way.

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As a company, Public Storage knows all about keeping things safe and available on-demand. When it comes to corporate learning, those same principles apply: Associates need immediate, just-in-time access to information and education. As vice president for learning and development, Oscar Herrin is the custodian of opportunity for Public Storage, housing the information and creating a customer-focused environment.

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Whenever learning leaders gather, you can count on an exchange of information and ideas. At the recent CLO and Talent Management Forum, hundreds of people executives from some of the world’s leading organizations gathered to share their experiences and expertise. Whether your focus is on technology or talent, design or delivery, there’s a lesson to be learned from the annals of this event.

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As EMC’s learning leader, Tom Clancy leverages skills and language he learned from his business background. While making a connection with a learner on any level is a good start, Tom is urging people to over-achieve as a matter of habit. When you exceed any set of expectations, you’re not only more likely to make an impact, but your work becomes a competitive differentiator.

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You’ve heard the cautionary tales about bringing your work home with you. Sometimes, that’s a good thing though. Consider Tom and Milynda Weis, two married learning leaders deep in the heart of Texas who work toward very similar goals in very different industries. Learning may be a family affair in this case, but everyone is benefitting. Two teams of associates have access to two talented leaders who share and share alike.

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Communications is an important element in workforce education. We have a strong need not just to communicate the availability of learning, but also the outcomes, methodologies and motivators that fuel workforce development. At Newell Rubbermaid, a company that’s built on the prospect of keeping things fresh, newsletters fuel learning by communicating opportunity, rewarding results and charting change.

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Learning offers challenges in any industry, but in the midst of economic difficulties, the financial services sector can be especially beleaguered. Like many other companies, LPL Financial was facing a series of challenges in 2009. Training, happily, offered some unique solutions, and while times are still tight, the high-stakes results are adding up. It’s all about knowing your audience, knowing your options and knowing how to make things happen.

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