This week was herald with some unfortunate news… the flagship of all outsourcing events, Global Sourcing Forum, held each year in New York City was cancelled (http://www.nytimes.com/2010/10/14/nyregion/14show.html?_r=1 ). The less than one week notice left participants from around the globe (China, Poland, S. America…) stranded without an event to participate in. Literally thousands of dollars was spent by suppliers and nations, some of which supported by the World Bank, to promote their services.
While rumors circulate about the loss of sponsorship monies and general maleficent behavior, the question remains; has the conference format for anything other than education outlived its usefulness? If you review most any conference venue the promoters will talk about the level of exposure that one will have from participating. This might include the number of attendees, their relative position, the size of the companies involved and even the buying power they represent.
The real unknown is the amount of business that an organization might crystallize from being a part. It has been my observation, based solely on unscientific discussions, that the number of real sales is less than 1% of the total attendee base. For example, a 1,000 person conference will yield 10 possible sales. Even if the number was 10 times that amount would it be acceptable when there might be an equal number of vendors trying to win those opportunities? I guess if I was shooting to win 10 or 100 sales and I was spending over $100,000 to gain exposure to 1,000 people I might decide that it might be a more practical investment to advertise. At least the exposure would be greater. And if the question is losing valuable face-to-face time… there are many ways to do this using the latest in technology. This would permit us to show our real technical capabilities.
But instead we have chosen to follow traditional approaches that don’t work in the tough economic times that we are in. Maybe that is the very reason why the Global Sourcing Forum was cancelled, a format that has outlived it’s effectiveness? Conferences are a source of education and the latest in current thinking. Forum was more an example of market promotion with education as a sideline (with a strong presence of key vendor supports being the speaking/education cadre). This slant creates a much different twist on sustained viability than one based on knowledge value. Companies are much more willing to forgo participation if the market returns are not there and if it is too skewed towards intellectual contribution.
As I see it, the harm caused by this unfortunate set of circumstance is substantial not because of the cancellation but the short notice that was given. It has forced many vendors and countries to reassess their promotion strategies. There were a lot that followed the standard, big name, promotional traditions without really evaluating their ROI and the value that they may have received that isn’t as easily measured.
I suspect that there are many who will be asked with some very hard questions. Even though they may not have had a hand in the outcome the questions that will be asked will revolve around the real value of a physical event venue. With technology, social outlets and organizations capable of putting you in direct face-to-face contact with real buyers the question remains… is a conference really the right forum for promoting visibility, establishing brand (which frankly many seem to be a whole lot like their competition) and to make real deals?
I guess we won’t know what these discussions will be like behind the closed doors of countries, companies and with individuals but it’s certainly an issue that everyone will have to contend with in the upcoming years. Until next time feel free to contribute your thoughts or send me an email at jdurant@Int-IOM.org.