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The Leadership Compass

By Dr. Michael O'Connor on 03/24/2009

It is interesting that the Wikipedia entry on “Leadership” begins with the statement that “defining leadership has been challenging.” In today’s real world business leaders are a lot less concerned with defining leadership and instead, intensely focused on coping with successfully executing it for their continued personal and organizational survival and success. To do so, practical tools and resources are available from providers like TrainingIndustry.com and its many quality organization members. One such tool is the compass which has been selected as the symbol for our TrainingIndustry.com Leadership Community

leadership compassThe compass is both a simple, and yet profoundly practical tool for enabling formal and informal leaders in these most challenging times.  The dictionary describes the compass as a “resource for finding a desired direction…and then achieving it.”  While this sounds simple enough, most leaders lack such a practical tool for achieving sustained success that requires pursuing different directions as its situation changes. 

The four directions shown on a compass can be likened to the four different ones that organizations must be able to go in to remain competitive.  The “N-S-E-W” destinations are synonymous with these four areas of leadership required for any organization to survive. These are Culture, People, Processes, and Strategy.  

Culture and Strategy provide the long-term, visionary perspective and direction while its People and Processes involve the immediate, operational factors that must be effectively managed. Organizations that experience sustained higher performance in both good and bad times develop and exhibit strength in all four areas. And those that either aren’t strong in each or lack strength in the area needed either don’t survive or really struggle.   

I’ve seen this in a company that had been an award-winning business leader whose winning business strategy and competitive advantage eroded over time because its people didn’t buy-in to it. And, in another organization, it had strong business processes that began to work against it over time as market conditions changed and it failed to respond in a culture that was resistant to reinventing itself. 

It is perhaps most fascinating that the true “magnetic north” of the leadership compass is its Culture. This provides the character that keeps customers, employees, and thus investors to continue with them through turbulent times. 

If you would like to learn more about this model or a copy of the complete article and graphic for use in your organization please send me an email at Drmichaeloconnor@centerformbv.com

2 comment(s) for “The Leadership Compass”

  1. Dr. Michael O'Connor says:
    John,

    Thank you for sharing your insightful observations for the benefit of all! As you noted, the obvious is often overlooked by “leaders” who follow prescribed perspectives that have been passed on by others—even when no longer successful! Too often “leaders” have not connected, for instance, the still changing nature of today’s personal values shifts and related impact on both expectations and practices of investors, providers, customers, and employees. And, based on additional dynamics of our personal make-up, in the absence of a shared culture bound at least by mutual self-interests across stakeholder groups, the probability of SUSTAINED success is minimal at best over the long-term.

    It is also important that viewers and users of this model realize it is both comprehensive and designed to be highly adaptable to an organization, function, of individual leadership situation. Specifically, while a “strong culture” provides the foundational base required for SUSTAINED success, it also enables the leader-manager (and others) to identify the type of situation and solution response required for success in any situation. This is so essential because our own and others leadership research have shown that the most common problem experienced by leaders-managers is their inaccurate diagnosis of situations with respect to the root cause and related viable solution needed to execute its resolution!

    Continued best regards for your own leadership success,
    Dr. Michael O’Connor
  2. John Bottini says:
    What a great, practical perspective to leadership and achieving long term, sustained success – especially in today’s tumultuous business environment!

    The idea that by deciding what is most important for an organization’s long term success first, will then help the organization define what type of “leadership” is appropriate. Understanding that, asserting that an organization should start its journey to success by looking at Culture FIRST makes absolute sense.

    I don’t think we need to look beyond today’s headlines to find several examples of corporations that went about their journey the wrong way, concentrating first on financial gains rather than establishing a strong internal culture. Ultimately, as these organizations began to feel the stresses of the current economy and with no strong culture to lead the way, folks within the organizations reverted to an “everyone for themselves” mentality – causing the organizations to unravel at both an organizational and financial level. One can only imagine what the positive economic impact may have been had these organizations followed the Leadership Compass.

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