Posts From: Coaching

It’s a common belief that training managers are not thought of as strategic players on corporate leadership teams.

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Coaching is similar to training with a few notable differences.

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As the first month of 2013 winds down, most new year's resolutions will start to fall by the wayside. Everyone has good intentions but unless you are truly committed to change - or have a great coach! - most people fail miserably in keeping to their resolution list. Habit changing takes time and most people don't stick with something long enough to have these intended new patterns embedded into their daily lives. It is one reason why most coaches insist on a minimum of six months of commitment from their clients because it takes at least that much time to truly get traction.

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I was in the business of Broadcasting for 20 years before I become a coach. As a result, I also spent a lot of time at live concerts entertaining customers where I had a very different experience and interpretation of “feedback.” For three decades the word “feedback” described the screeching sound that occurs when electronic instruments are too close to the humongous concert sized speakers. Depending on the venue, the sound can cause even the bravest rock and rollers to put their hands over the ears.

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Let me ask you some personal questions: Do you like the brief encounter, where things move fast to a quick conclusion? Or are you more into building long-term relationships, where the joy comes from intimate knowledge and exploration that builds to mutual satisfaction? Both ways can be enjoyable, especially when that big moment finally arrives.

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OK I’m going to be honest. With all due respect, I’ve never been much for coaching, as I grew up knowing it. I wasn’t on my school sports teams, I’ve never trained myself for a marathon and even though I grew up in Indiana, my basketball diaries are limited to a few slow-moving games of Horse (or Pig if I was really lazy).

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OK, we all make mistakes. I once talked a friend out of an idea to start a business shopping for groceries for people, only to see Peapod splash onto the scene a couple years later. Free advice is sometimes worth much less than what you paid for it.

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Success is usually apparent, but not always. When you cook a meal or wash your car, you’re left with a clear sign of a job well-done.

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Turf Wars! We’ve heard that comment frequently in the past few months. The tighter the financial markets, the more uncertainty in the air, the leaner to scale, the more fear people hold onto, the more they feel a need to protect something. And, inside organizations we see that need for a sense of control play out as a ‘turf war.’

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As companies navigate the prolonged recession, downsizings and reorganizations have become business as usual and the toll on productivity and worker morale can be catastrophic. How do you continue to drive critical sales efforts that sustain companies and keep people focused on their customers when there is a cloud of fear throughout the enterprise?

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