Case Studies
Members of Training Industry's Learning Communities share the
following case studies to enhance understanding of best practices,
learning solutions, and emerging trends in training. Members may
click on a link to access the case study.
NetCom Information Technology Provides Training to Cisco's Top Engineers
Cisco has been at the heart of many historic changes in technology. Now, at a time when the technology industry is going through a period of dramatic change, Cisco is becoming the leader in wireless and security. Wireless connectivity promotes unprecedented mobility and flexibility for information workers. Freed from needing to be hard‐wired to an IP cable, people ...…
NetCom Tailors IT Solution for Enterprise Cape Breton Corporation (ECBC)
ECBC implements Microsoft Dynamics SL as its primary financial platform. Dynamics SL is a business management solution specialized to help organizations obtain reports and business analysis, while increasing efficiency, accuracy, and customer ...…NetCom Helps LINAK U.S. Get On-Track for Inventory Management
Beginning eleven years ago as a North and South American distributor for its parent company in Denmark, LINAK U.S. sells and manufactures linear activator systems for solar tracking. The company has over 300 employees at its Louisville, Kentucky headquarters, along with 21 sales offices in the U.S. and Canada, and four separate subsidiaries in South America and Mexico. ...…Flexible Delivery and Quality Content Drive Training Usage at Celero
Celero Solutions was formed in 2003 to deliver reliable, innovative information technology services to prairie credit unions, its owner organizations, and other clients. The company provides comprehensive banking and technology solutions to financial ...…Microsoft Official Distance Learning Goes Global: Reuters IT and Development Staff Applaud Online Approach
One-third of Reuters employees are IT professionals and are an important part of the company’s operations. IT training is strategic and developing the skills of their people is an important company initiative. Reuters spends significant amounts of money flying technology employees to education centers all over the globe. Reuters recently turned to Microsoft Official Distance ...…Training Page Consolidates IT Training to Reduce Costs and Internal Processes
Training Page Consolidates IT Training Reducing Costs and Internal Processes. With hundreds of technical support staff and contractors supporting countless technologies, Sempra Utilities (Sempra) required a single-source training provider capable of ...…Cisco Systems: Unsurpassed Productivity Gains
Cisco relies on its channel for more than 92 percent of its annual revenue; therefore, the company takes the development of its ecosystem workforce very seriously. Cisco identified hands-on labs as an ideal means of delivering experiential learning quickly and efficiently. LiveLabs allow remote hands-on access to Cisco routers and switches enriched with real-world challenges. ...…A Primer for the Measurement of Corporate Training: The Bersin & Associates Impact Measurement Framework®
Corporate training is a notoriously difficult thing to measure. While most organizations understand the vital need for ongoing employee development at all levels, training professionals still need ways to develop actionable, pragmatic measurements of activity, utilization, efficiency ...…Cadbury Case Study - Ensuring Consistency Through Innovative e-Learning Global Inducution Program
Cadbury is a leading global confectionery company with an outstanding portfolio of chocolate, gum and candy brands. It has the number one or number two position in over 20 of the world’s 50 largest confectionery markets. Cadbury also has the largest and most broadly spread emerging markets business among all confectionary companies. With origins stretching ...…Sowing the Seeds for Learning at Southern States
Since its beginning as Virginia Seed Service in 1923, Southern States has been at the forefront of agricultural advances. Owned by more than 300,000 farmers, the cooperative has used the findings from its research arms to educate farmers in new ideas and more efficient production methods. As a result of its leadership role in agriculture, Southern States has ...…Verizon Business Technicians Get Ahead with Hands-on CCNA Virtual Training
Verizon Business is a global leader in communications and IT solutions. Many of the world's largest corporations and governments rely on Verizon Business’ professional and managed services and network technologies to accelerate their business. When delivering those services, technicians in the field must know how to troubleshoot outages, design and support Verizon Business service installations, and ...…Learning Expertise Helps Virgin Media Improve the Quality of External Training
One of the UK’s leading entertainment and communications companies, Virgin Media provides fibre optic broadband, digital TV, phone and mobile services to millions of customers. It directly employs around 13,000 people, including installers, technicians, retail staff, business analysts and customer contact teams. To meet the learning and development needs of such a diverse group of employees, Virgin Media supplements its ...…Matching the Right Learning Intervention to the Needs of Individuals at Aviva
In 2009, Aviva UK spent £8.2m externally on training and developing its 25,000 UK staff. Just under half of this spend was managed through five core capability ‘academies’ operated by HR (leadership, customer service, sales, financial literacy and operational effectiveness); the balance was booked by the business directly with ...…Juniper Case Study: Reducing costs and increasing margins and revenue
Enterprise learning at Juniper used a distributed organizational model fortraining development and delivery that impaired its ability to run its Global Education business profitably. Challenges included parallel and non‐integrated content development efforts, a lack of consistent processes, redundant roles and technologies (including multiple LMSs), and competing priorities. This resulted in inflated costs, insufficient content coverage, and ...…Delta College Corporate Services Makes an Award Winning Direct Deposit with Teachers Credit Union
Founded in 1958 by Dr. Ethel Percy Andrus, a retired high school principal, AARP long has championed the rights of the 50-plus population. The social changes AARP leads also benefit Americans in general - according to its Web site, ...…
