IT Training

  
  • Supporting a Software MigrationPDF Link

    Supporting a Software Migration
    Desktop applications have the ability to streamline processes and increase workplace productivity. But, what happens if employees cannot properly use the applications? Productivity can be negatively impacted, costing organizations time and money. By developing a training strategy to support a software migration, organizations can create a sustainable solution to assist employees and reduce costs.…
  • Virtual Training: How to Find Your Easy Button

    Virtual Training: How to Find Your Easy Button
    Wouldn't it be great if life were like a Staples commercial—where an “Easy” button could create a virtual classroom for registered students on demand?…
  • Changing How We Learn: 3 Tips Every IT Trainer Needs to Know

    Changing How We Learn: 3 Tips Every IT Trainer Needs to Know
    Discussions are raging on and the voices are getting louder about the disappointing state of education. You’d be hard pressed to go a week without hearing a comment from the White House, a TED talk, or a news broadcast talking about improving education for today’s changing world. More and more tools are facilitating new ways…
  • Effective Resource Management is the Key to Delivering More Personal Service

    Effective Resource Management is the Key to Delivering More Personal Service
    Have you seen a recent TV commercial that spoofs customer service? In the segment, a man walks up to an agent at an airport rental car desk and asks to rent a car. For a few seconds, the conversation between customer and agent seems real, but the exchange quickly deteriorates as the agent transforms from…
  • Thwarting Misconduct By Item Pool Flooding

    Thwarting Misconduct By Item Pool Flooding
    What if the person securing your bank’s computer systems cheated on their certification exam in order to get their job? What would you think if you found out that the person managing your company’s confidential employee data cheated on their certification exam? Or, how would you feel if you found out that you were declined…
  • Enterprise Architecture: A Certified Solution for Business Savings

    Training Industry Content Item
    There’s no such thing as a simple business. No matter the industry, no matter the service or solution provided, no matter the organizational size, business is a complex system. In large part, it’s about the ability to communicate, to share, to collaborate, and by doing so, to advance the organization from Point A to Point…
  • Why Enterprise Architecture?

    Training Industry Content Item
    The concept of architecture can be looked at as a means to integrate solutions to a diverse range of complex needs and as a means to manage that complexity and making more intelligent management decisions in the short and long run. The benefits of taking a holistic, strategic architectural approach as opposed to applying point…
  • Are IT Certifications Really Important?

    Training Industry Content Item
    There has always been a debate about how important IT certifications really are. Some believe certifications prove that an IT professional is knowledgeable but may not prove how well they can actually do the job. However, certifications provide the knowledge needed to gain experience and validate skills to potential/current employers. And in the current economy,…
  • NetCom Information Technology Provides Training to Cisco's Top EngineersPDF Link

    Training Industry Content Item
    Cisco has been at the heart of many historic changes in technology. Now, at a time when the technology industry is going through a period of dramatic change, Cisco is becoming the leader in wireless and security. Wireless connectivity promotes unprecedented mobility and flexibility for information workers. Freed from needing to be hard‐wired to an IP cable, people…
  • NetCom Tailors IT Solution for Enterprise Cape Breton Corporation (ECBC)PDF Link

    Training Industry Content Item
    ECBC implements Microsoft Dynamics SL as its primary financial platform. Dynamics SL is a business management solution specialized to help organizations obtain reports and business analysis, while increasing efficiency, accuracy, and customer satisfaction.…
  • NetCom Helps LINAK U.S. Get On-Track for Inventory ManagementPDF Link

    Training Industry Content Item
    Beginning eleven years ago as a North and South American distributor for its parent company in Denmark, LINAK U.S. sells and manufactures linear activator systems for solar tracking. The company has over 300 employees at its Louisville, Kentucky headquarters, along with 21 sales offices in the U.S. and Canada, and four separate subsidiaries in South America and Mexico.…
  • Flexible Delivery and Quality Content Drive Training Usage at CeleroPDF Link

    Training Industry Content Item
    Celero Solutions was formed in 2003 to deliver reliable, innovative information technology services to prairie credit unions, its owner organizations, and other clients. The company provides comprehensive banking and technology solutions to financial institutions.…
  • Microsoft Official Distance Learning Goes Global: Reuters IT and Development Staff Applaud Online ApproachPDF Link

    Training Industry Content Item
    One-third of Reuters employees are IT professionals and are an important part of the company’s operations. IT training is strategic and developing the skills of their people is an important company initiative. Reuters spends significant amounts of money flying technology employees to education centers all over the globe. Reuters recently turned to Microsoft Official Distance…
  • Training Page Consolidates IT Training to Reduce Costs and Internal ProcessesPDF Link

    Training Industry Content Item
    Training Page Consolidates IT Training Reducing Costs and Internal Processes. With hundreds of technical support staff and contractors supporting countless technologies, Sempra Utilities (Sempra) required a single-source training provider capable of facilitating IT training across multiple technologies for public classroom enrollments, e-learning and on-site training events. Additionally, in 2007 Sempra was searching for a training…
  • Cisco Systems: Unsurpassed Productivity GainsPDF Link

    Training Industry Content Item
    Cisco relies on its channel for more than 92 percent of its annual revenue; therefore, the company takes the development of its ecosystem workforce very seriously. Cisco identified hands-on labs as an ideal means of delivering experiential learning quickly and efficiently. LiveLabs allow remote hands-on access to Cisco routers and switches enriched with real-world challenges.…

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