Careerline Tech Center (CTC) had an established information technology curriculum, but found it lacked key web technology components local employers deemed critical for candidates seeking employment. CTC chose CIW’s state-adopted, vendor neutral IT job role curriculum and certification programs that fulfilled CTC’s curriculum criteria and provided the web components to maximize their IT program.

Concurrent Computer teamed with Sevista to integrate Sevista’s real time reporting tools with their SalesLogix system to maximize E-marketing performance and sales effectiveness.

A Sevista case study.

With hundreds of technical support staff and contractors supporting countless technologies, Sempra Utilities (Sempra) required a single-source training provider capable of facilitating IT training across multiple technologies for public classroom enrollments, e-learning and onsite training events. Additionally, in 2007 Sempra was searching for a training solution for an enterprise-wide Microsoft SharePoint rollout. Read this white paper to find out how Sempra has gained control over their training costs and streamlined their training process from end to end.

A Training Page Case Study

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PointClear closes the gap between marketing and sales to achieve stellar results for itself and for its clients. How do they do it? PointClear employs a unique multi-touch, multi-media, multi-cycle approach that multiplies results.

A Sevista Case Study, May 2008

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Knowledge management systems, which facilitate the aggregation and dissemination of a company's collective intelligence, provide numerous benefits, including enabling innovation and improving process efficiency. But successfully implementing these systems can be a challenge.

By John McCormick, CIO Insight, October 2007

As the federal agency responsible for administering Medicare—the largest health insurance program in the U.S.—the Center for Medicare and Medicaid Services (CMS) oversees the care of more than 40 million Americans. To assist beneficiaries, family members, and caregivers, CMS provides a nationwide toll-free call center.

By The Training Associates - Originally appeared in HRO Today, February 2007

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Challenge
When Bowne started implementing PeopleSoft, enterprise application software, throughout their entire organization they discovered that not only was this an enormous conversion affecting every part of their business but they were also faced with the challenge of how to effectively, and quickly, train all of their employees on how to use the new software. Initially, the training solution consisted of sending members of the internal conversion team to train employees as these individuals had the knowledge of Bowne's specific configuration of the software. However, this solution created a new set of problems. This pulled away key individuals from working on the conversion resulting in missed deadlines, plus, they found that these technical individuals did not have the necessary knowledge regarding the day-to-day functions of the employees they were tasked to train.

- A New Horizons Case Study

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When a large insurance company wanted to upgrade its company-wide computer system to Windows XP and standardise its email browser as Microsoft Outlook XP, along with introducing new user domains and refreshing its stock of computers, it turned to Training Synergy for help in implementing the accompanying training for its 12,500 or so staff throughout the UK.

- A Training Synergy Case Study, January 2006

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The information technology systems division of UNCW, under the purview of Dr. Robert E. Tyndall, vice chancellor of the ITS division and associate provost, saw the potential to transform an emerging training program into a professional development organization.

- A Skill Soft Case Study, 2005

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TSC needed to rapidly, effectively, and objectively select 3,000 individuals for the first leg of its training program out of more than 20,000 applicants. Further, the group needed to assess the technological skills of each of the selected applicants in order to place the applicants in the appropriate training program.

- A Global Knowledge Case Study, 2005

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Fuji Xerox Australia is one of Australia’s leading providers of document production equipment and related software. The aggressive product release cycles required to keep the company at the top of its game in the document management business were increasing pressure on the company’s training budget.

- A Micorsoft Case Study, 2005

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In preparation for a large-scale desktop migration to the Microsoft®Windows®XP Professional operating system, a large healthcare provider wanted to ensure that its help-desk personnel had the knowledge necessary to resolve potential user questions and provide superior support to its staff.

- A Micorsoft Case Study, 2005

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