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  • Leadership
  • Developing and Measuring Training the Agile Way: The Training (Part 2)

    Dwight D. Eisenhower is credited as stating that "Plans are nothing; planning is everything" in response to how the plans for the D-Day invasion were made useless as a result...

  • Leadership
  • Developing and Measuring Training the Agile Way: The Training (Part 1)

    Having made the case for the change to Agile, communicating when the change would take place and how it might affect both the organization and the individuals, the next step...

  • Leadership
  • Is Your Customer Satisfaction Standard Outdated?

    Most organizations that measure their customer satisfaction still do so by a 0-100 point scale. However, recent changes in known customer loyalty for products/services appear to indicate that this metric...

  • Leadership
  • What You Gain with a Future-Focused Brain

    Do you want to keep growing, keeping your life meaningful, interesting and fun? Is part of your job as a leader or coach to help others see their careers flow...

  • News
  • Korn/Ferry Acquires Global Novations, LLC

  • News
  • New research reveals differences in traits necessary for exec-level advancement

  • Leadership
  • The Seven Levers of Change: A Success Story

    My March blog post introduced the Seven Levers of Change. Used together, these levers engage employees and help them recognize the potential of a change initiative. The levers deal with...

  • Leadership
  • TI Exclusive

    How to Solve the Wrong Problem: A Step-By-Step Guide for Leaders

    During the implementation of a team process at a large electronics firm, one team was having trouble with a team member who refused to attend team meetings. A number of...

  • Leadership
  • Developing and Measuring Training the Agile Way: The Announcement

    Change is one of the most difficult components of any leader's job, especially when the change includes adjustments that the leaders themselves must undergo. The management team of DTCCL was...

  • Leadership
  • Do You Have the Courage to Sabotage Your Success?

    Whether you are an entrepreneur or work for an organization, you can follow two routes to success: 1) exceeding goals and expectations or 2) challenging goals and expectations to create...

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