Through many years of consulting and coaching, we have observed that smart, action-oriented
leaders who make good decisions rapidly can thrive in bad times. These leaders quickly adjust,
sometimes even before markets shift. Anticipating the worst, they focus on short-term wins and
adapt their style to the reality of the “new world” around them. They lead by setting clearer
direction and by stepping away to enable passionate champions to drive results and accept
accountability. In this way, they build a committed work environment. Having been through it
before, for example, they spend their time talking to all levels in the organization; particularly,
they will go directly to the front-line sales force and learn more about what customers say they
really want. They talk to supervisors about what employees are thinking, feeling, and needing.
These experienced leaders become sleuths and question everything.
Read full article
