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Trust has taken a hit lately in all facets of our life. Chalk it up to the combined effects of the economic meltdown, financial mismanagement, and an increasing sense that, in business at least, everyone seems to be in it only for themselves. The result has been dwindling levels of trust in organizations. Recent research from The Ken Blanchard Companies® with more than 1,500 Webinar attendees reveals that 59% of them have left an organization due to issues connected with trust.
Building trust is the foundation of all solid and healthy relationships, and actions speak more loudly than words. Trust can take a long time to build, but can be destroyed by a single action or misconception.
The good news is that if trust has been broken, your professional or personal relationship can recover. It takes hard work to build trust, especially after it has been betrayed, but it can be done. By being aware, watching for signs that trust is eroding, analyzing where the breakdowns are occurring, and working to rebuild high levels of trust, both individuals and organizations can benefit immensely.
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