Company Profile

About Resource Dynamics Private training and development was beyond their reach financially, and the corporate focus tended to be on developing high flyers. Resource Dynamics therefore concentrated on the development and delivery of a series of training programmes focused on personal and interpersonal effectiveness as a basis for professional excellence. Secretaries, Personal Assistants, Office Managers and Office Support staff are undoubtedly a critical part of any organisation, be it in a large corporate, government office, non-governmental, service utility or a privately owned, commercial or industrial business. The role of the secretary or PA incorporates everything from typing and filing, through to switchboard and reception duties, client liaison, office coordination and management, team worker and personal assistant. Secretaries and Office Support staff are often the key to office efficiency and flexible, responsive managers. They are crucial to competitiveness through better communication and administration. They also provide a vital interface to boost the performance and improve coordination of the ‘project’ teams that make up the modern organisation. In the light of this, the development of secretaries is surely of great importance. These highly skilled staff members form part of the human resource pool. Their role has the potential to add tremendous value to the organisation, especially in today’s dramatically changing business environment where the management of information is becoming a defining factor in the achievement of world-class performance and competitiveness.