NetCom Learning Announces the New Release of its Innovative Central Management System

New York, NY - January 26, 2012 - NetCom Learning, the leading technology and business training center, has announced the new release of its Learning Central Management System (Learning CMS), an innovative product that streamlines business processes in order to increase efficiency and provide a memorable customer experience.

Learning CMS is a proprietary system that was developed in-house to create a seamless connection between all tasks surrounding a training operation, said business magnate, author, and CEO of NetCom Learning Russell Sarder.

"When it comes to business, customer service is everything. It's the factor that can make or break a business. Our innovative Learning Central Management System raises the bar on the ability to provide an exceptional customer experience. It increases efficiency on both the operational end and the customer side of things, all in one system," Sarder said.

Learning CMS has played a direct role in allowing NetCom Learning to present a superior customer experience, improving efficiency accuracy and decreasing the time involved for customers to get the information they seek. It's all delivered in one simple-to-use system that not only serves as a repository for all information on courses available, it also provides customized course schedules, tracks the learning achievements of those taking the courses and provides student assessments.

From an operations standpoint, Learning CMS streamlines the business process by reducing the amount of time needed to perform certain time-consuming and repetitive tasks. With Learning CMS, these tasks are reduced to seconds rather than hours, days or weeks.

The increased efficiency that Learning CMS provides is quantifiable, producing measurable results. For instance at NetCom Learning, the Learning CMS has produced the following results:

- New course introduction takes one hour -- previously it would take 1 to 30 days.
- Proposal creation for customers is reduced from anywhere between 1 hour and 3 days to just 30 seconds.
- Course administration and scheduling per 1,000 courses has dropped from 3 to 4 people to just one person.

Learning CMS has earned accolades for NetCom Learning. For building its innovative CMS, NetCom Learning was awarded the designation of Worldwide Learning Solutions partner in 2007 out of 1,400 contending companies worldwide.