Today more than ever, the importance of productivity to growth and increased effectiveness to profitability is clear. In response, organizations are harvesting the workforce for only the best and brightest employees. The mounting competition over the upper echelon of recruits is often referred to as "the global war for talent," and defined as the challenge to hire, train and retain the top human capital on the market. Increasingly, HR leaders and learning officers are being required to provide solid empirical data justifying training and development costs.

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