Pixetell Increases Support For Just-In-Time Training
Press Release
November 25, 2009
Pixetell Enables Quick Development and Delivery of Ad Hoc Training Containing Voice, Screen Recordings, Video and Images
New email–web conferencing hybrid adds features to make it easier to provide training and technical support
Portland, Oregon — November 25, 2009 — Ontier Inc. announced major new features for Pixetell®, on-demand software that accelerates the development and delivery of ad hoc training. These features make it much easier for customers to create and edit messages that combine voice, screen recordings and video. They enable the rapid creation of libraries of Pixetell messages and clips that can be easily edited and personalized for reuse.
"Pixetell is an email–web conferencing hybrid that gives our customers a competitive advantage, enabling them to quickly respond to short term training and customer support requirements. Pixetell users can simply say it, show it, send it and move on to the next task,” said Sebastian Rapport, founder and CEO of Ontier. “Our customers tell us that Pixetell has accelerated training and customer support. The new editing, reuse and video features enable our customers to get even more done in less time."
New Pixetell Features
Pixetell enables users to quickly add voice, screen recordings, and video to email and electronic documents. In addition to storage in their online account, users can now store Pixetell messages locally on their desktop. Entire Pixetell messages or individual clips can be reused making it as quick as double-clicking to create and customize new messages based on previously generated content.
In addition, newly created and pre-existing Pixetell content can now be easily edited. Pixetell includes a visual waveform editor representing the audio portion of a message that is clearly located above the timeline. This visual waveform editor enables the user to easily find, remove or re-record portions of the Pixetell message. Individual clips can be split at desirable points and be rearranged on the timeline or copied for later reuse.
Added to the previous ability to capture webcam video, Pixetell now features the ability to drag and drop videos in a variety of formats into Pixetell messages including most formats supported by Windows Media Player, such as AVI, MP3, ASF and WMV. The following Pixetell quickly demonstrates what’s new and how easy it is to create and edit a personalized message with Pixetell.
See the new features in this Pixetell: http://pixetell.com/p0014OLW
Companies Transform Business with Pixetell
The content of a lot of training and support materials is visual and challenging to convey using text-based email. As a result, many companies are adding Pixetell as a way to communicate and collaborate in a more meaningful way.
"We use Pixetell for sales and tech support, and it's made a quantum change in our effectiveness. The abilities to personalize demos, reuse content and minimize online meetings have tremendous benefits. We save time and increase customer satisfaction – especially on tricky technical communications," said Rachel Dyer, VP of Implementation at On Demand Analysis, a software analytics and development firm in Oregon. "Plus using Pixetell is seen as cutting edge and gives the company instant credibility with prospects. When companies see what we are selling, we get their interest more quickly." See the Pixetell here: http://pixetell.com/p00145OV
Companies who rely on Pixetell as a training and communications tool now rely on the ability to create a library of Pixetells they can reuse and personalize.
"Like most software companies VSoftwareTools struggled with creating help files and documents," said President Don VonderBurg, VSoftwareTools Inc. "In the past to create a help file was cumbersome and time consuming. We tried Flash, CHM editors, among other options. Now with Pixetell we are saving 80% time in production and cutting down tech support calls by 75%! Our customer's comprehension has increased when receiving a Pixetell file over a document they had to read." See the Pixetell here: http://pixetell.com/p0014PIS
System Requirements and Availability
Pixetell is Windows 7 ready and supports Windows XP and Vista. Subscriptions to Pixetell Basic and Pixetell Pro can be purchased for $9 and $19 respectively with a 21-day free trial. The new version of Pixetell is available for immediate download at http://pixetell.com.
About Ontier
Ontier Inc. is the maker of Pixetell® which enables you to Say it. Show it. Send it.™ Pixetell is all-in-one visual communication and collaboration software that lets you quickly add voice, screen recordings and video to email or electronic documents. It provides the quickest way to develop and deliver ad hoc training and related digital information with absolute clarity. Ontier was founded in early 2008 and is headquartered in Portland, Oregon.
For more information:
Jeff Fishburn, OnPR
503-802-4408 work
jefff@onpr.com
www.twitter.com/jefffishburn
