Training Industry

Research

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  • Research
  • Driving Change with Sales Training for a Multigenerational Workforce

    Sales training is vital to firm performance and effectiveness, particularly during periods of organizational change where new skills and roles, or dynamic market factors, need to be addressed to maintain...

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  • Best Practices in Design and Delivery of Sales Training Programs

    Sales training and sales effectiveness has been a cornerstone of many organizations’ strategies to increase revenue and drive efficiency. However, the landscape of sales training is subject to constant change...

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  • Training Throughout the Employee Lifecycle

    The percentage of the global workforce over age 65 is growing rapidly, leading to their inevitable retirement and a need for effective onboarding, knowledge capture, and knowledge transfer processes. Skills...

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  • Developing Courage in the Workplace

    Organizations rely on employees to display courage when completing job tasks and interacting with customers, team members and subordinates. Courage plays a pivotal role in ensuring company representatives accurately reflect...

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  • Digital Content Delivery Platforms

    More than half of organizations use digital delivery platforms in training. This research looks at responses from 280 companies and highlights their use of digital...

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  • Using Virtual Environments for Leadership Development

    With estimates of organizational spending exceeding $2 billion annually on leadership training, maximizing return on investment (ROI) is critical. By utilizing virtual environments, organizations have the potential to address this...

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  • Essential Elements of a World-Class Sales Coaching Program

    While close to 90% of organizations provide some form of coaching to their sales representatives, these programs’ effectiveness varies considerably. This report summarizes research investigating differences in approaches used by...

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  • Strategies for Sustaining the Impact of Sales Training

    Organizations invest substantially in sales training and development. With estimates of the global sales training market exceeding $2 billion annually, the importance of sustaining the impact of that investment cannot...

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  • The Guide to Sustaining the Impact of Sales Training

    Corporations rely on their sales organizations to not only drive revenue, but to create valuable relationships with decision-makers within their industry. To do so, many companies invest heavily in the...

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  • Leading Technical Professionals

    With the global economy shifting to one that is driven by human talent, corporations are becoming increasingly reliant on highly-skilled, technical employees. Despite the prevalence and importance of technical roles...

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