In 1991, Gloria Gerry pioneered the initial ideas and practices of Performance Support (PS) in her book, “Electronic Performance Support Systems”. She rightly proposed that the learning strategies of organizations needed to “be reconceived to influence the primary purpose of organization: to perform effectively and efficiently.” She also observed that the “information, rules and knowledge”…
All companies aspire to be on the emerging end of the innovative spectrum; feverishly working on the next great idea that will catapult their business to the next level.…
We may have sold diversity short ─ especially as a talent.…
Most people have visions of beef recalls or an oil explosion; when the minute words such as “crisis management” are uttered.…
Interaction is a must in today’s world of training. So, it makes sense that the use of mobile devices is a natural fit for distributed learning since it accompanies the trainer and the trainee anywhere.…
When we talk of how people learn, there is a general consensus among designers of educational courseware. We all take in information from our five senses, but some of us rely more on one particular sense than the others. For example, many of us are auditory learners, preferring to hear the information we take in.…
Understanding that two is greater than one is not just a mastery of simple mathematics; it’s also a smart business practice. Forming partnerships gives organizations the opportunity to collectively grow a business purpose. This allows companies to leverage individual strengths to create a stronger brand that will ultimately offer added value to the public. In…
There is much to be said about strength in numbers. By powering learning through strategic partnerships, organizations can improve training for employees and increase performance for the business. In a challenging market, leveraging partnerships creates a competitive advantage. It’s a smart business practice.…
I admit that I don’t closely follow basketball or sports in general but you had to be living on another planet not to hear about the recent feats of New York Knicks point guard Jeremy Lin. Lin literally went from a bench-warming third-string point guard to household name and international star in a matter of…
Anytime human resources (HR), organizational development (OD) and training professionals are together in a room, someone inevitably asks the question, “So, what is the future of our roles?” After many years of effort, we finally have a seat at the table. However, the table has morphed from a long, wood plank in the middle of…
Most companies house Tuition Assistance Programs (TAP) in the Employee Benefits Department. Their responsibility is only for the administrative functions – process and tracking data for tuition payment or employee reimbursement. But, the reason your organization offers TAP extends way beyond a process and paper trail – or at least, it should. Employee education is…
Let’s begin with a few thought provoking questions about what business is and what it is,
or is not…
What is the essence of business?
How do you boil it down to what is most fundamental?
Is it your product or service, your people, your profitability, your services to the
community?
Yes, these are all aspects of a business, but there…
In a Paine Field building that had been scheduled for demolition, a new center to train the next generation of aerospace workers was dedicated Thursday in Everett.…
The Certified Financial Planner Board of Standards Inc. has begun randomly auditing up to 50 continuing-education courses each month following criticism from advisers about substandard courses they've taken.…
