New York, NY, March 08, 2010 -- First Bank Financial Centre has
recently extended its contract with Edcomm Banker’s Academy for an
additional two years of Teller and
Platform
training. The online bank training programs will continue to be hosted
and maintained by Edcomm Banker’s Academy’s Learning Management System
(LMS), Learning Link®.
Take Charge! Achieving Teller Excellence provides an overview of the financial industry, prepares tellers to provide
outstanding customer service, reviews the various products and services
that the Bank offers, such as checking, savings, CDs, loans and IRAs
and teaches tellers how to process and settle transactions while being
mindful of compliance issues that affect their work.
Achieving Platform Excellence is a comprehensive program that gives
platform professionals an overview of the industry, prepares them to
provide outstanding customer service, reviews the various products and
services that the Bank offers, such as checking, savings, CDs, loans
and IRAs, teaches them how to sell those products and services and
teaches the platform how to open new accounts and loans, process
inquiries and other customer transactions.
Testing, tracking, administration, reports and certification are easily
accomplished through Learning Link®, Edcomm Banker’s Academy's
full-featured LMS, which has an open architecture that builds on
industry-standard SCORM and AICC compliance. Learning Link® maintains a
complete record of every learning and administrative activity and
offers a wide variety of customizable, real-time reports available both
onscreen and in CSV formats for download and integration into any HR
system. Learning Link’s
servers have been issued a SAS-70 attesting to the quality of their security,
business continuity and performance.
For more information about programs like this, or to find out how The
Edcomm Group Banker’s Academy can customize any training program, log
onto www.bankersacademy.com or call +1.212.631.9400.
First Bank Financial Centre is an independent, locally owned bank with
branches located throughout Wisconsin State and assets exceeding $667
million.
The Edcomm Group Banker’s Academy is a 22-year-old multimedia education
and communication consulting firm specializing in the development of
creative business solutions that
improve productivity,
customer service and market share - providing bottom-line results. The
Edcomm Group Banker’s Academy has had the privilege of assisting many
distinguished clients with business solutions in the form of eLearning
programs, classroom instruction, multimedia production and online and
print
based documentation. Edcomm Banker's Academy offers many off-the-shelf
and customized courses such as Teller Training, Compliance Training and
Systems Training specifically designed for Banks, Credit Unions and
Money Services Businesses (MSBs).
The Edcomm Group Banker's Academy (www.bankersacademy.com) is
headquartered in New York City with locations and representation
throughout the world.
Contact:
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza, Suite 1010
New York, NY 10001, USA
Tel:+212.631.9400
Fax: 215.631.0659
linda.eagle@edcomm.com
www.bankersacademy.com
