Training Industry

Return and Cancellation Policy

Training Industry Conference & Expo Cancellation Policy

If cancellation should be necessary, written or email notification ( to is required five (5) business days prior to the first day of the Training Industry Conference and Expo. You may receive a full refund, minus a $50 administrative fee, up to and including the 5th business day before the event. If you find that you cannot attend, and it is less than five (5) business days before the start of the first event, you may send a replacement, with written notice to If you are unable to send a replacement, you forfeit your registration fee. reserves the right to cancel a conference for which there is insufficient registration. Fees paid will be refunded in full for any cancelled conference.

Certified Professional in Training Management Program Cancellation Policy

If a change needs to be made to your program application (cancellation, transfer or substitution), Training Industry must receive written notice via email at or fax at 919.653.4999. A substitution or transfer made less than 30 business days prior to the practicum start date will result in a $400 change fee. Tuition will be valid toward another practicum for a period of one year. Only one re-enrollment opportunity is allowed. Failure to attend the practicum without written notice will result in the forfeiture of the full course price. Cancellation made no less than five days after registration and prior to accessing the e-learning portion of the program will result in a full refund, minus a $100 administrative fee. Once the e-learning portion of the program has been accessed by the student, no refund will be granted. If Training Industry is forced to cancel a course for any reason, liability is limited to the application fee only. In the event of inclement weather, Training Industry will hold the practicum if the instructor is present. No refunds will be issued. However, a credit valid for one year will be issued should you not be able to attend the practicum.

Our Mission
Training industry strives to provide
information and tools for business
and training professionals.

Training Industry, Inc.
Northchase II
6601 Six Forks Road, Suite 120
Raleigh, NC 27615-6520

Get In Touch