Prior to launching PMI ten years ago, I held Chief Sales Officer positions with several organizations. Sometimes my Chief Sales Officer responsibilities included marketing and sometimes my responsibilities included customer service. But in all cases, it was clearly understood that I was the guy responsible for making the numbers. I often reflect upon these experiences in my client work today. It was probably the best preparation that anyone could have for the type of work that PMI does, and other PMI'ers with the same type of background agree: the challenges of modern sales executives are daunting and formidable, and "walking
in their shoes" is the only way to truly understand the stress and difficulty of this role.
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