Tips for Mastering the Art and Science of Asking Effective Questions
By Franklin Covey Sales performance Group - 05/11/2009
To help clients succeed, we first need our clients to feel comfortable sharing information openly and honestly with us. The questions we ask and how we ask them, in large part, can determine our client’s level of comfort and trust in us—and their willingness to share valuable information.
So what makes an effective question or one question more effective than another?
