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2009 Top Sales Force Automation Training Companies

The survey for the Top 20 Sales Training Companies for 2009 is now available. Click here to participate!

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Upcoming Events:

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Jan 8 Webinar:
Getting Serious: Games for Corporate Training

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Jan 13 Webinar:
Video: An Effective Tool for Sales Enablement

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Jan 21 Webinar:
From Chalkboard to Keyboard: Creating Collaborative Learning Experiences Online

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Training Industry Quarterly

TIQ

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Customer Value Focus

A consistent characteristic of high performing sales teams is that they discover how their customers define value and then engage and execute accordingly. High Performing sales teams recognize that when their sales efforts are focused on the value expectations of the customer, the relationships that are developed are deeper and more long-term. Today, value and relationships seem to go hand-in hand when suppliers and customers engage. A relationship that is based upon understanding and defining value expectations provides a platform to take your relationship with your customer to the next level.

In this week’s featured article, (number 7 in the ‘Best Practices of High Performing Sales Teams’ series) learn how PMI has determined that in leading sales organizations, competitive positioning and differentiation occur more naturally during the sales process if the sales team first seeks to understand how the customer defines value.

Read the article here.

To view the previous 6 articles, “Proven Sales Best Practices”, “Consultative Selling Skills”, “More From the Middle”, ”Sales Effectiveness Measurement”, “Effective Sales Coaching” and “Top-Down Vision” please fill out a brief form here.

Susan NiemchakAs always I welcome your comments,
Email Us Here

Kind regards,
Susan Niemchak

Read More

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January Discussion Topic:

The Issue: Loaded Questions

Your response to a loaded question is often the silent killer of a sale. Review past sales that seemed ready to close and then silently slipped away, and you are likely to discover that your answer to a single loaded question provided accurate information while the buyer wanted an entirely different response. Discuss the learning points in this Topic at a sales meeting and you will help prevent future lost sales.

By downloading this Discussion Topic, I authorize Training Industry, Inc. to allow STI International to contact me (via email, phone and/or mail) about its products and services, including product releases and updates, seminars, events, surveys, trainings, and special offers. I will have the opportunity to opt-out of future communications, and STI International may use data I have provided in accordance with its online privacy policy.

Click here to read article.

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