About BK One Learning Pvt. Ltd.
BK One Learning, part of the BK One Group, has consistently been rated as the world's leading training organization for BPO/ KPO/ IT and the Outsourcing Industry. Founded in 2001, by Bikram Kumar Singh, one of the world's leading training and consulting minds of his generation, BK One is a multi-national conglomerate based out of more than 40 countries including USA, India, United Kingdom, France, Canada, Jordan, Dubai, Kenya, Bhutan, Malaysia, Thailand, Singapore, China, Philippines, Hong Kong, Japan, and Australia. With more than 5,000 employees, BK One is one of the world's largest (and fasting growing) Training and Learning Solutions Consulting Company for the Outsourcing, Media, Travel & Airlines, and Financial Services industries.
At BK One, we specialize in Business Process Management & Improvement Training and improving overall customer satisfaction by empowering team members with the necessary skills and acumen. Having been a champion at 'CSAT Improvement' training since 2002, our corporate training and consulting solutions are highly sought after by some of the leading fortune 500 companies across sectors, including financial-services, telecom, high-end-retail, tech-support, media, and education-services. Having trained more than 500,000 executives, we also provide turn-key training solutions for all levels within the organization. From entry-level BPO and ITES training on Voice and Accent, Cross Culture and Soft Skills; and Business/ Email Writing and Communication skills for 'non-voice' processes; to providing Leadership and Management training for junior, middle, and senior management. Our 'award winning' Train-the-Trainer programs continue to be some of the most sought after trainer certification courses across the world!
Home of the award winning and ground breaking Bikram's Model of Intonation (BMIT), which has revolutionized communication in 'Global Business English', BK One recognizes that many corporate clients have specific goals associated with the growth and development of their business. To help companies achieve those goals, we have designed both corporate license and in-house workshop programs specifically geared to a particular company's resources, marketplace, customer base and training needs. Whether implemented by your corporate training department or directly by us, your entire team is trained in a common business development methodology to optimize sales performance and profits. At BK ONE we have various programmes on offer, including Leadership Training for Managers, Strategic Communication, Cold Calling and Telemarketing Techniques that are proven to work, Voice and Accent, US/ UK/ Australian Cross Cultural Dynamics, Customer Service, Writing Skills, Interviewing Techniques, Call Quality and Call Monitoring, MIS Training, Presentation Skills, Global Business Etiquettes, and a whole lot more....
From large classroom training for Fortune 500 companies to personalized instruction for individuals, our staff of experienced and professional trainers make learning interesting, fun, and memorable. If you're looking for increased language proficiency, greater confidence and the most convenient way to get on the fast track, check out our latest training solution. Our management team, led by Bikram Kumar Singh and Mark Johnson wanted to see training efforts make an immediate difference for a large number of learners. They had grown impatient with the "boredom factor" and slow impact of mainstream training. The BK ONE breakthrough is a synergy of techniques drawn from two different worlds: advertising and classroom instruction.
Our founder Bikram Kumar Singh asked: "What if?" What if an organization could energize employees? What if we could develop team experiences that capture attention and generate enthusiasm? What if we could keep learners involved, delivering critical outcomes for the entire organization? What if... we could change the world of training...
