Members of the Training Outsourcing Learning Community share the following articles to enhance understanding of best practices, learning solutions, and emerging trends in outsourcing. Members may click on a link to access the article.
DynCorp May Get Chance to Win $1.6 Billion Training Contracts
by Tony Capaccio
DynCorp International Inc. may get a chance to win two U.S. Army contracts for $1.6 billion to train Afghan police.
…
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Reviving Training's DOA ROI
by Kevin Oakes and published with permission by Canadian Management Centre
ROI is a funny thing. Why is it that no one directs the IT department to "get us the return-on-investment on our e-mail system," yet corporations think nothing of forcing the training department to project …
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The Business Case for Virtual Learning
by Paul Bejgrowicz
First published by Future Pharmaceuticals Magazine (www.futurepharmas.com).
Paul Bejgrowicz, former Director of the virtual J&J University at Johnson & Johnson, recently spoke with Richard Klingshirn,
Managing Director of ACS Learning Services, about ACS’ advances in virtual learning. …
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Overcoming Cynicism, Misconceptions, and Apathy about Employee Engagement
by Leigh Branham
Now, more than ever, is the time to understand your employees. Not just getting to know them, but getting to know what engages them to be happy, productive and loyal to their company. Read the …
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Don't Mistake Negotiating for Haggling
by Adam Sands
A common negotiation mistake made in many outsourcing engagements is believing that negotiation is about persuading the other guy that he wants what you're offering and then making some sort of concession in return for …
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Affiliated Computer Services: The Long-term Value of LPO - Richard Klingshirn
by Richard Klingshirn, Originally Published in Winter Issue of CEO Magazine
Richard Klingshirn of Affiliated Computer Services (ACS) tells CEO that, in a recession, core considerations such as learning process outsourcing (LPO) offer an opportunity for systematic transformation as well as cost reduction.
Companies are becoming leaner …
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Managed mLearning – mLearning’s Next Evolution
by Greg Luckock
Given the proliferation of mobile devices, the dilemma for learning professionals has been to find a way to leverage the learner’s familiarity with these devices for training solutions. However, because mLearning today lacks trackability in …
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Attracting Top Talent: Do You Have What It Takes?
by Canadian Management Centre
Today's employees are attracted by a hiring package with both extrinsic (pay and benefits) and intrinsic (motivation, training opportunities, etc.) elements. But does your organization have the right mix? …
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The Manager As Learner
by Patricia Kunkel and Joseph Daniel McCool
Change is the new constant for organizations in a multitude of industries and across myriad time zones. In these uncertain times, learning and development is the currency organizations must leverage to adapt, evolve and grow …
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Creating Personalized Short-Term Assignments Around the Globe
by Jim Dorsey
Over the past three decades, a large health care company had made 60 worldwide acquisitions. Until recently, the company’s strategy was to allow each unit to run independently. However, the company’s newly appointed CEO contended …
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Why Smart Chief Executives Make Dumb Decisions: How to Avoid Eight Common Blunders
by Bill Russell and Tracy Cox, Raytheon Professional Services
The missteps that led to today's economic troubles continue a long history of decision-making failures. Earlier this year the New York Yankees priced box seats in its new ballpark at $2,500 and quickly had to …
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Avoid These 10 Training Mistakes
by Canadian Management Centre
You may be quite knowledgeable about your training topic, and yet still fail to deliver effective training to your class of executives or managers. The following ten mistakes can erode the quality of any training …
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DTE Energy: Meeting Critical Goals
by Ray Kelly
DTE Energy was not looking for a vendor when the utility company decided to outsource its training. They were looking for a trusted partner and found one in RPS. Ray Kelly, DTE Energy's director of …
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Why Outsourcing Innovation Makes Sense
by Reena Jana and Venessa Wong
Earlier this year, BusinessWeek asked readers how they would advise their boss to boost innovation internally. Only 3% of the 614 respondents said they would hire an outside innovation and design firm. In fact, hiring …
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When Marketing Merges with Learning, Customers Profit
by Judy Albers
Boston-based State Street Global
Advisors envisioned a learning model
where its customers could easily access
the exact information they need, when
they need it, and in the format they
prefer. The company also wanted to be
able to track every decision …
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