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MicroTek Expands Learning Beyond the Classroom with Avaya Collaboration Solutions

CHICAGO, IL., Sept. 10, 2014, — MicroTek, a global provider of on-demand business training and meeting solutions, has chosen Avaya, a global provider of business collaboration and communications solutions, as a learning solutions partner to facilitate the delivery of their training and meeting solutions to their Fortune 500/international customers and certified resellers.

After an extensive market review of collaborative, solutions-based applications providers, MicroTek determined that Avaya’s conferencing portfolio of integrated audio, web and video conferencing solutions are best-in-class in user experience with respect to technical performance; cost to operate; and integration into traditional classroom, mobile and virtual learning environments. For MicroTek, this relationship is a boon to their enterprise clients—who expect performance based training and easy-to-use collaboration products that are scalable for classroom, BYOD (bring your own device) and virtual environments.

The Avaya Scopia® video conferencing solutions will be offered in MicroTek’s Learning Experience Packages and Meeting Solutions to further enhance the success of their customers’ training and program events. MicroTek is committed to finding innovative solutions for their clients to conduct training and meetings that are highly engaging, promote the highest level of knowledge transfer and are cost-effective. Using Avaya’s integrated video conferencing with virtual rooms, MicroTek will offer the ultimate hybrid learning experience that combines live classrooms, virtual learning labs and digital online content—all of which is available through online scheduling. MicroTek plans to offer cloud-based video conferencing using Avaya solutions to help ensure a seamless end-to-end learning experience.

“The ability to provide reliable, collaborative solutions that support a hybrid learning model is critical to our clients who are looking to train more students effectively, in less time and in a cost-efficient way. Our relationship with Avaya ensures that we can evolve our service offerings to meet the dynamic needs of our customers,” said Microtek President Hugh McCullen.

With a base of 12 major metro learning campuses nationwide and a network of over 3,000 fully vetted training sites worldwide, MicroTek stands to be the largest virtual/hybrid training environment in the world.

“This relationship is an important acknowledgement by MicroTek that our solutions enable business users to improve efficiency, solve problems and work collaboratively—regardless of device, location or media,” said Joseph Lohmeier, Avaya’s vice president of U.S. Channel Sales. “Like MicroTek, Avaya believes open, standards-based, collaborative platforms are the technology of the future—allowing a geographically-dispersed workforce to solve problems more quickly, communicate more efficiently and perform more effectively.”

About MicroTek

Since 1991, MicroTek has been the industry’s leading, single-source provider of training and meeting solutions. With an expansive national and global reach, MicroTek is equipped to manage and execute any sized training program—anywhere in the world. MicroTek’s end-to-end training and meeting solutions include virtual platforms, event management, instructor deployment, courseware management, scheduling and project implementation. MicroTek was named a Top Training Company for the sixth consecutive year by Trainingindustry.com.

About Avaya

Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world.

For additional information about MicroTek's training and meeting solutions visit mclabs.com or call 1.800.207.9620 to speak with a service representative.

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