Genpact
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Genpact has a unique heritage, which has contributed to our deep understanding of process. We began in 1997 as a business unit within GE, building the Company from the ground up. Our charter was to provide business process services to GE’s businesses, with the goal of enabling outstanding efficiencies. During the eight years that followed, we earned the opportunity to manage a wide range of processes from the simple to complex, operating across GE’s financial-services and manufacturing businesses. In January 2005, we became an independent company bringing our process expertise and unique DNA in Lean Six Sigma to clients outside the GE family. Our new name, Genpact, conveys the business impact we generate for our clients. In August 2007, Genpact was listed on the NYSE under the symbol ‘G’. Since then we have grown rapidly, expanding our range of services and diversifying our client base.
Genpact takes a comprehensive, pragmatic and process driven approach to the design and delivery of client solutions. This is enabled by being one of the largest global analytics and market research services organizations having the single largest pool of dedicated Lean Six Sigma experts in reengineering with strong IT/technology capabilities focused on an ROI driven approach. We take an end-to-end view of a client’s process, working up and down stream, often beyond the scope of the engagement, to maximize value for the client and deliver beyond contractual obligations. Our goal is to tangibly impact the balance sheet of our clients through superior business process management.
Our long standing growth strategy has been to enter into partnership with a client where they have the greatest need and then grow the relationship as a client’s process management needs grow. As a result, Genpact’s portfolio is broad with solutions in Finance & Accounting, Procurement & Supply Chain, Collections & Customer Service, Human Resource Services, Content Solutions, Risk Management, IT Infrastructure Services, Enterprise Application Services, Analytics, and Reengineering. Our experience has also led to industry-specific, operational services including solutions for Insurance, Banking, Investment Management, Healthcare, Pharmaceuticals, Retail/CPG and Automotive among others. In every area, we go from meeting simple transactional needs to managing processes where complex decision making and keen judgment are required.
Genpact’s Learning & Marcomm Services team provides innovative learning and media solutions, especially pertinent in today’s economic environment, where companies often have to reduce spend in these critical areas. Our solutions focus on delivering high quality deliverables and meaningful business impact, while reducing time-to-market and cost of training, optimizing vendor spend, enhancing sales force effectiveness and increasing return on investment.
Service Offerings
Training & Communications Support
Corporate BrochureDownload the Genpact Corporate Brochure for a snapshot of our unique legacy, history of innovation, capabilities, differentiators, service offerings, and our global approach
to servicing clients’ needs.
