2008 Top 20 Training Outsourcing Companies
TrainingOutsourcing.com frequently reviews companies that provide training business process outsourcing (BPO) services and conducts assessments to determine suppliers' experience and capabilities. As part of our commitment to the industry and service to our community members, TrainingOutsourcing.com prepares an annual list of "Top 20 Companies in the Training Outsourcing Industry" to help buy-side organizations searching for the right training partner.
The 'Top 20' list recognizes the leading training outsourcing companies for their high quality of services and comprehensive capabilities. All have demonstrated expertise and experience in managing major BPO engagements as well as creating a significant impact on the industry. The primary goal for publishing this prestigious list is to provide corporate, government, and training executives with a directory of highly qualified, successful, and proven training partners. The list should help buy-side companies make informed decisions and improve the costs and quality of learning services that they procure.
Selection to this year's "Top 20 Companies in the Training Outsourcing Industry" was based on the following criteria:
- Experience in managing multi-year training business process outsourcing (BPO) engagements
- Recognition as a leading outsourcing service provider (OSP) in the training industry
- Capability to deliver multiple BPO training services
- Revenue generated from training BPO services
- Potential for growth in training BPO services
- Analytics and evaluation methods applied to training BPO services
- Strength of clients
- Demonstrated strategic alignment of training BPO services with client business goals
- Geographic reach
- Impact on the training BPO industry
- Talent of corporate leadership and professional staff
- Breadth of resources
- Commitment to the training BPO industry
The 'Top 20' list includes those leaders in the training industry that have demonstrated experience and excellence in providing learning BPO services to a variety of clients.
Because of the diversity of services included in training outsourcing engagements, no attempt is made to rank the ‘Top 20’.
A brief description of each of the ‘Top 20’ companies is displayed when you scroll over the company logos below. You may click on the company logo or name for more information on any of the organizations or you many click on the “contact” name to send an email to the designated company representative.
- RWD Technologies

- Baltimore, MD, United States
- Please contact: Shannon Thompson
- Raytheon Professional Services

- Garland, TX, United States
- Please contact: Peg Albert
- CGS - Computer Generated Solutions

- New York, NY, United States
- Please contact: Gerrit Veeder
- Element K

- Rochester, NY, United States
- Please contact: Dave Snider
- Expertus

- Mountain View, CA, United States
- Please contact: Mike Murrell
- General Physics Corporation (GP)

- Elkridge, MD, United States
- Please contact: Jamie Coffey
- Innovatia

- Saint John, NB, Canada
- Please contact: Carolyn Calder
- Global Knowledge

- Cary, NC, United States
- Please contact: Nancy Enloe
- Development Dimensions International

- Bridgeville, PA, United States
- Please contact: Customer Relations
- Accenture

- New York, NY, United States
- Please contact: Visda Carson
- KnowledgePool

- Berkshire, United Kingdom
- Please contact: Al Bird
- Convergys

- Cincinnati, OH, United States
- Please contact: Alex Lowrie
- Adayana Inc.

- Indianapolis, IN, United States
- Please contact: Robin Kim
- IBM

- Armonk, NY, United States
- Please contact: Nathan/Jill
- Intrepid Learning Solutions

- Seattle, WA, United States
- Please contact: Gerry Lang
- Lionbridge

- Waltham, MA, United States
- Please contact: Alaina Eldredge
- Delta College Corporate Services

- University Center, MI, United States
- Please contact: Jon Walker
- NIIT Enterprise Learning Solutions

- Atlanta, GA, United States
- Please contact: Kimberley Kelly
- ACS

- Irving, TX, United States
- Please contact: JB Hinrichs
- Logica

- Reading, United Kingdom
- Please contact: Ian Steward
- GeoLearning, Inc.

- West Des Moines, IA, United States
- Please contact: Ann Torry