In over 25 years as a professor of communications and corporate trainer, I’ve noticed three particular skills that stand out as predictors of professional success: curiosity, empathy and resilience.
Since October is Cybersecurity Awareness Month, I thought it appropriate to comment on developments in the field and implications for workforce training and awareness.
It’s important to work out an education plan for both the organization and its employees to assess their needs and skills.
It’s important for L&D professionals to design training content in a way that obtains the learners’ buy-in first.
It can be difficult for learners to know practical next steps after the doors open and they return to their daily lives.
My task analysis of leaders’ communication has revealed 18 specific communication skills that leaders need. Here are five that are especially important.
Time may be the only real asset we have in life. Pay yourself first … in time. If you don’t, you’ll always be chasing it.
Here are four ways to deal with the people who are causing you pain.
It is no longer merely the message but also the messenger that matters.
A prevailing view among salespeople is that each situation is unique, and success depends on the ability to read and bond with the prospect. While these skills are essential, they aren’t sufficient.