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Aligning Sales Competencies in L&D

To meet the expanding needs of sales functions, many L&D departments are turning to competency-based learning initiatives. This report provides insights into the implementation of sales competencies in corporate training.

The Evolution of Sales E-Learning

Although e-learning is an established, effective cost-saving way to upskill employees on a range of content areas, many questions linger about what constitutes effective e-learning in sales organizations. This report provides insights into the strategy...

Influenced by Others: Bases of Power Across Generations

Although training to help leaders influence work behavior is an area of significant investment for many organizations, the ability of both managers and coworkers to influence employee behavior may not manifest the same way across generations. The Center...

Best Practices in Sales Coaching Across the Workforce

Coaching provides vital opportunities for training follow-up and on-the-job learning, helping to close the gap between L&D and in-role performance. How are organizations leveraging such programs to support sales operations? To answer this question,...